Terms of Service

1. Agreement to Terms

Welcome to NetNovaz. By accessing or using our website (netnovaz.com) or contracting our digital services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Scope of Services

NetNovaz provides professional digital agency solutions, including but not limited to custom website development, WordPress development, UI/UX design, custom CRM architecture, API integrations, ecommerce development, website maintenance, Search Engine Optimization (SEO), PPC advertising, and digital branding. Specific project scopes, timelines, and deliverables are formalized in individual Statements of Work (SOW) or project proposals agreed upon with the client.

3. Client Obligations

To ensure timely and successful delivery of projects, clients agree to:

• Provide accurate, complete, and timely content, assets, credentials, and feedback required for execution.
• Ensure they own or have obtained all necessary licenses and permissions for any third-party materials, trademarks, or content provided to NetNovaz.
• Designate an authorized project representative with authority to approve milestones and sign off on deliverables.

4. Intellectual Property and Deliverable Ownership

Final Deliverables: Upon receipt of full and final payment, ownership of custom front-end designs, copy, and bespoke assets created specifically for the client shall transfer to the client.

Pre-Existing and Third-Party Assets: NetNovaz retains all rights to its pre-existing proprietary tools, frameworks, reusable code libraries, and methodologies. Third-party software, open-source plugins, fonts, and stock media remain subject to their respective vendor licenses.

5. Fees, Invoicing, and Payment Terms

Fees for services are outlined in the project proposal or service agreement. Milestone-based payments, deposits, and retainers are payable according to the schedule specified therein. Invoices are due upon receipt or within the stipulated credit period. Late payments may result in temporary suspension of project milestones or server provisioning.

6. Confidentiality

Both parties agree to protect and maintain confidential all non-public proprietary information, business data, technical architecture, and customer lists exchanged during the term of engagement, utilizing no less than reasonable care.

7. Warranties and Limitation of Liability

NetNovaz delivers services with professional skill and care adhering to industry standards. However, we do not warrant that software will be entirely error-free or uninterrupted, or that specific search engine rankings or sales metrics can be guaranteed, as these are subject to third-party search algorithms (Google, Bing) and market dynamics beyond our control.

To the maximum extent permitted by applicable law, NetNovaz's total aggregate liability arising out of or related to any service agreement shall be limited to the total fees actually paid by the client for the specific project or service under dispute during the preceding six (6) months.

8. Termination

Either party may terminate an engagement for cause if the other party materially breaches these Terms and fails to cure such breach within thirty (30) days of receiving written notice. Upon termination, client shall compensate NetNovaz for all work performed and non-cancelable expenses incurred up to the date of termination.

9. Governing Law and Jurisdiction

These Terms of Service and any contractual agreements with NetNovaz shall be governed by and construed in accordance with the laws of India. Any legal dispute, controversy, or claim arising hereunder shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.

10. Contact Us

For inquiries concerning these Terms of Service or contractual engagements, please contact: